FAQ

We make shopping hassle-free every day:

1. Free Shipping
We make it easy! At basewatches.net, ground shipping is the most cheapeast on all regular-priced and sale items. We also offer a flat-rate fee for all Clearance Outlet products. Can't wait? Need your order faster? Find out more about Shipping and Delivery.

2. Free Exchanges
It's easy to exchange your purchase-and it's free! All you have to do is print out an exchange label and send everything back in our shipping box. Then just buy what you want.

3. 365-Day Return Policy
We want you to love your purchase...so we're giving you an entire year to make sure! If you're not pleased with your order, just return the item in new condition and send it in the original shipping box with the original packaging. Get more information about our return policy.
Plus, we offer a 14-Day Wear Test on some watches. Try them out and if you don't like them for any reason, we'll give you 14 days from purchase to exchange them or return them "as is" for a refund. No questions asked. Get more information about our wear test guarantee.

4. 110% Price Guarantee
If you're worried about value, we have you covered there, too. We guarantee our prices so you don't have to do all the hard work! If you find a better deal elsewhere, we'll beat it! Find out more.

5. Secure Site
Your privacy is important to us. We use the latest technology to ensure your information is safe so that you can have fun shopping!

6. Great Service
We are here to answer your questions every day of the week. contact us bestwatchservice2010@gmail.com. Our team of Customer Service Agents would be delighted to assist you in finding and fitting the correct product.